Why Testimonials and Social Proof Work

by Christopher D. Anderson on October 16, 2009

No mat­ter what your into, tes­ti­mo­ni­als from other peo­ple are a pow­er­ful thing. They are a must have. If you set up a sales page, you need tes­ti­mo­ni­als to cre­ate cred­i­bil­ity. If you are a blog­ger, more com­ments will encour­age more con­ver­sa­tion and cred­i­bil­ity. If you are a free­lancer, tes­ti­mo­ni­als are essen­tial for credibility.

When you have tes­ti­mo­ni­als it cre­ates cred­i­bil­ity and trust. You can talk all day long about your prod­uct and how good it is. But it won’t be near as effec­tive until they hear how good it is from some­one else. If all these other peo­ple think the prod­uct is good then there really must be some­thing to it. It’s espe­cially effec­tive if the tes­ti­mo­nial is some­one they recognize.

Social proof is a bit of a dif­fer­ent ani­mal, but it still has the same effect. When a blog­ger has a lot of com­ments and has a very involved read­er­ship, that looks great to some­one new that comes across it. Or on twit­ter: If you get a lot of Retweets from other peo­ple and oth­ers see that, it has a last­ing effect. This is called social proof.

The point is this: Word of mouth is one of the most pow­er­ful ways to mar­ket. But it’s not some­thing you can’t do your­self. When other peo­ple cre­ate social proof or give you tes­ti­mo­ni­als, cher­ish them. This is like gold. And it is the same con­cept as word of mouth.

When peo­ple spread the word to peo­ple they know, it really starts to snow­ball. Other peo­ple already have a fol­low­ing, a list, read­er­ship. They are already faith­ful to that per­son. So if they rec­om­mend it, then that cre­ates trust with you. And that’s some­thing you can’t do by going to a stranger and telling them about your own product.

Who do you trust more? A good friend of yours or some­one off the street? See how that works?

Just a lit­tle some­thing to chew on over the weekend.

~Chris

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I’m glad to see you back at The OMV. I hope your enjoy­ing your time. Feel free to con­tact me for any­thing and if you haven’t already, don’t for­get to sub­scribe to The OMV Newslet­ter. Leave a com­ment too! I’d love to hear from you.

{ 2 comments… read them below or add one }

1 jan geronimo October 18, 2009 at 7:29 am

“When peo ple spread the word to peo ple they know, it really starts to snow ball. Other peo ple already have a fol low ing, a list, read er ship.”

Love that. Peo­ple pro­mot­ing good things about you through the social media or even via word-of-mouth can­not be ignored. It’s pow­er­ful. Peo­ple some­times come to my blog, leave a com­ment, and telling me another blog­ger asked him/her to check me out. That’s always a great surprise.

It’s even more pow­er­ful than web search hits which don’t stick. They come and they go. But tes­ti­mo­ni­als from any­one espe­cially from influ­encers can spell a lot of dif­fer­ence for a blog.

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Christopher D. Anderson Reply:

Agreed. It makes a huge dif­fer­ence for some­thing so sim­ple. (sorry for the late reply btw)

[Reply]

2 Ethan Lanagan November 6, 2009 at 7:01 pm

So true! Facts tell sto­ries sell! So cre­ate sto­ries and mar­ket them! That’s all tes­ti­monies are!
Ethan Lanagan´s last blog ..Get Off Your Com­puter and Sup­port Your Mar­kets! My ComLuv Profile

[Reply]

Christopher D. Anderson Reply:

Yup! And it cre­ates a lot of credibility.

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