Efficiency and Time — Ordering Chinese

by Christopher D. Anderson on September 30, 2009

We have a small chi­nese restau­rant here close to where I live. I don’t know about any­one else but I love sweet and sour chicken. And I was hun­gry. So I ordered some and it was the quick­est moment I’ve had on the phone. These peo­ple don’t mess around when it comes to busi­ness. Here’s the con­ver­sa­tion I had:

Cheng’s: “This is Cheng’s, How can I help you?”

Me: “Ya, I’d like to make an order.”

Cheng’s: “Okay”

Me: “Uh, yeah, I need a pint of sweet and sour chicken please.”

Cheng’s: “Okay”

Me: “And that’s it.”

Cheng’s: “Phone number?”

Me: *gave them my phone number.

Cheng’s: “Okay then, bye”

Me: “Thanks.…”

*click

And that was that. I went down there and paid for it, and had a hot meal for the day. Just like that. No fluff, talk­ing, or any kind of bs. Just straight to the point and efficient.

This might be some­thing to remem­ber when you work on your mar­ket­ing. Peo­ple are busy and don’t have a lot of time. I’m not say­ing to have a cold, trans­par­ent con­ver­sa­tion as the one above. But just remem­ber the idea of the efficiency.

I had a prob­lem: I was hun­gry. Cheng’s had the solu­tion: Sweet and sour chicken. And it was so easy to get it. One sim­ple 30 sec­ond phone call and bam, 20 mins later I was eat­ing. Prob­lem solved.

Just some­thing to think about when your work­ing on some sort of mar­ket­ing tac­tic or prod­uct. How effi­cient is it? What prob­lems will your prod­uct solve? And will it solve it in a timely, prob­lem free manner?

When your mar­ket­ing or prod­uct is easy to use, and works well, it will leave an impact. And peo­ple will remem­ber that.

~Chris

Have you had a sim­i­lar expe­ri­ence? It’s very impres­sive when a com­pany deliv­ers a solu­tion to your prob­lem quickly and eas­ily.

Sim­i­lar Posts:

I’m glad to see you back at The OMV. I hope your enjoy­ing your time. Feel free to con­tact me for any­thing and if you haven’t already, don’t for­get to sub­scribe to The OMV Newslet­ter. Leave a com­ment too! I’d love to hear from you.

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{ 9 comments… read them below or add one }

1 Mr. I October 6, 2009 at 9:17 am

Good advice.
Fast and effi­cient solu­tions are always great. I remem­ber that some of my most liked posts were tuto­ri­als that told peo­ple how to do some­thing quickly. These kind of posts may be great help in grow­ing a blog!
Mr. I´s last blog ..Top 5 Ways to Bring Traf­fic to a New Blog My ComLuv Profile

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2 Christopher D. Anderson October 6, 2009 at 9:49 am

Ya, we live in a very fast paced world, and I think peo­ple appre­ci­ate ideas that make things eas­ier and faster for them. It’s kind of sad really, but that’s how it is. Just don’t for­get to stop and smell the roses once in a while.

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3 Luca Di Nicola October 6, 2009 at 10:31 am

That’s a great anal­ogy for mar­ket­ing. Find a need and fill it. There are so many offline strate­gies that can be applied to online busi­nesses,
That was a fun read
Luca Di Nicola´s last blog ..Three Steps to Write SEO Con­tent and Still Sound Nat­ural My ComLuv Profile

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4 Aidil October 6, 2009 at 10:16 pm

Thats what I think every busi­ness or worker should focus on.delivering a prod­uct fast and sim­ple. Some ser­vices just take a longer time when it can be as sim­ple as the phone con­ver­sa­tion above!
Aidil´s last blog ..What Is a Friend Zone and Why You Need to Avoid Throw­ing Your­self Into One My ComLuv Profile

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5 Young October 7, 2009 at 10:39 am

It may be called spe­cialty, the receipt is good at the food as well as Eng­lish.
Young´s last blog ..3 Won­der­ful Blogs to Down­load MP3s for Free My ComLuv Profile

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6 Christopher D. Anderson October 8, 2009 at 7:58 am

@Luca Di Nicola You are cor­rect, there is quite a bit you can bring online. A friend of mine of mine worked offline in an mlm before he started inter­net mar­ket­ing. Makes for a unique perspective.

@Aidil Agreed. I like things to be quick and effi­cient. It’s nice when thing run smoothly and quickly. Solved my problem.

@Young, oh the food is great! lol

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7 Tamahome Jenkins October 14, 2009 at 9:01 am

So, if you can’t sell your prod­uct in a 30-second com­mer­cial, then it prob­a­bly sucks…someone should tell the Sham­wow guy.
Tama­home Jenkins´s last blog ..Who was Alfred Nobel? My ComLuv Profile

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Christopher D. Anderson Reply:

lol I’ll let him know. That’s not exactly what I meant. It was more the effi­ciency of use then the time it took.

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8 jan geronimo October 15, 2009 at 8:45 am

Great point there about the effi­cient use of time. And I love you illus­trate your point via a good story. Kept us read­ing till the end.
jan geronimo´s last blog ..27 Rea­sons Why Jena Isle’s Inspi­ra­tional Book Rocks My ComLuv Profile

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Christopher D. Anderson Reply:

Thank you for that. I appre­ci­ate that. I like doing the story ones too. It was a fun post.

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9 rick@ 5 dysfunction of a team March 19, 2010 at 3:35 am

You are at the point for sure.I am not good at mar­ket­ing so i always out­source it to free­lancers. But in future i am going to try ti out.Great post
rick@ 5 dys­func­tion of a team´s last blog ..What Are The Main Objec­tive Of Doc­toral Dis­ser­ta­tion Research Grant Pro­gram? My ComLuv Profile

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